Privacy Policy
Effective Date: June 2026
HayZ Entertainment (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, interact with our advertisements, or communicate with us in any way.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information in the following ways:
A. Information You Provide Directly
When you fill out a contact form, lead form, or inquiry form, we may collect:
- Full name
- Phone number
- Email address
- Event date
- Event type (wedding, corporate event, birthday, etc.)
- Event location (city or general area)
- Guest count
- Service preferences (DJ, MC, lighting, photo booth, etc.)
- Messages or additional details you provide
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent
- Referral source (how you found our website)
- Cookies and tracking data
This information helps us improve website performance and advertising effectiveness.
C. Information from Advertising Platforms
When you submit a form through platforms such as Meta (Facebook or Instagram), we may receive your information directly from those platforms. This may include pre-filled data such as your name, email, and phone number based on your profile settings.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your inquiries and provide quotes
- To contact you regarding your event details
- To confirm availability for your event date
- To provide information about our DJ, MC, lighting, photo booth, and entertainment services
- To schedule consultations or follow-up communications
- To personalize service recommendations based on your event needs
- To improve our website, advertising campaigns, and customer experience
- To send important updates related to your inquiry or booking
We only use your information for legitimate business purposes related to event services.
3. Communication
By submitting your contact information, you agree that HayZ Entertainment may contact you via:
- Phone calls
- Text messages (SMS)
- Messaging platforms (if applicable)
These communications may include:
- Event availability updates
- Pricing and package information
- Booking confirmations
- Follow-up questions regarding your event
You may opt out of communications at any time by replying “STOP” to text messages or contacting us directly.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following limited cases:
- With trusted service providers who assist in operating our business (such as scheduling tools, CRM systems, or payment processors)
- When required by law, legal process, or government request
- To protect our legal rights, safety, or prevent fraud or misuse
All third-party service providers are required to keep your information secure and confidential.
5. Data Storage and Security
We take reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
These measures may include:
- Secure servers and hosting environments
- Encrypted communication channels where applicable
- Restricted access to personal data within our organization
However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Improve website functionality
- Analyze website traffic and user behavior
- Measure the effectiveness of advertising campaigns
- Enhance user experience
You may disable cookies through your browser settings, but some features of the website may not function properly.
7. Advertising and Analytics
We may use third-party tools such as Meta Ads, Google Analytics, or similar platforms to understand user behavior and improve our advertising performance.
These tools may collect anonymized data such as:
- Page visits
- Click behavior
- Device and browser information
- Conversion tracking data
This information is used only to improve marketing performance and user experience.
8. Your Rights and Choices
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing communications
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
9. Data Retention
We retain personal information only for as long as necessary to:
- Respond to inquiries
- Provide services
- Maintain business records
- Comply with legal obligations
After this period, your data is securely deleted or anonymized.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage users to review their privacy policies separately.
11. Children’s Privacy
Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data, it will be deleted promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:
HayZ Entertainment
Phone: (925) 428-3930
Email: info@hayzentertainment.com
Website: https://hayzentertainment.com
HayZ Entertainment is committed to protecting your privacy while providing professional, reliable, and high-quality event entertainment services across the San Francisco Bay Area.